Cancellation & Refund Policy

SAFE RIDERS ACADEMY (SRA) – CANCELLATION & REFUND POLICY

Your reservation in a Safe Riders Academy course constitutes an agreement between you and Safe Riders Academy (SRA). SRA operates as an independent motorcycle training provider, and all policies, procedures, and decisions are administered solely by Safe Riders Academy.

The terms and conditions outlined in this cancellation and refund policy are established and enforced by Safe Riders Academy and are subject to change at the sole discretion of SRA management.

Students are encouraged to review all policies carefully and communicate directly with Safe Riders Academy staff regarding any questions about enrollment, cancellations, or course requirements.

1. Cancellation Timing & Refund Policy

Safe Riders Academy courses fill quickly to ensure optimal instructor-to-student ratios and a high-quality training experience. Therefore, the following cancellation terms apply:

  • All cancellation requests must be submitted in writing via email or official communication channels.
  • Cancellation requests must be received prior to the scheduled course start date.

Refund Structure

Refunds are determined based on the timing of the cancellation:

  • 7 days or more prior to course start date: Eligible for a full refund minus any processing fees.
  • 3–6 days prior to course start date: Eligible for a partial refund (up to 50%) or rescheduling credit, at SRA's discretion.
  • Less than 72 hours prior to course start date: No refund. Rescheduling may be offered for a fee, at SRA's discretion.
  • No Call / No Show: No refund or credit will be issued.

Safe Riders Academy reserves the right to apply administrative or processing fees where applicable.

2. Non-Attendance, Withdrawal, and Dismissal

Once a course has started, students who do not complete the course may not be eligible for a refund.

Dismissal from a course will result in forfeiture of all fees.

Reasons for dismissal include, but are not limited to:

  • Late arrival or failure to attend any session
  • Unsafe or reckless behavior
  • Disruptive or disrespectful conduct
  • Voluntary withdrawal from the course
  • Failure to follow instructor guidance
  • Arriving without required safety gear
  • Inability to safely operate a motorcycle during training exercises

SRA prioritizes student safety above all else.

3. Safe Riders Academy Right to Cancel or Reschedule

Safe Riders Academy reserves the right to cancel or reschedule any course due to:

  • Weather conditions
  • Instructor availability
  • Mechanical or equipment issues
  • Insufficient enrollment
  • Safety concerns or unforeseen circumstances

In such cases:

  • Students may be rescheduled to the next available class, or
  • Issued a full refund, at SRA's discretion

Safe Riders Academy is not responsible for travel expenses, lodging, or other costs incurred due to course changes.

4. Submission of Cancellation Requests

All cancellation requests must:

  • Be submitted in writing (email preferred)
  • Include the student's full name and course date
  • Be received within the required timeframe outlined above

Failure to follow proper cancellation procedures may result in forfeiture of refund eligibility.

5. Refund Processing

Approved refunds will be issued:

  • Back to the original method of payment
  • Within a reasonable processing timeframe (typically 7–14 business days)

Processing times may vary depending on financial institutions.

6. Additional Policies

  • Registration is non-transferable unless approved by SRA
  • Students arriving more than 15 minutes late may be denied participation
  • Completion of required eCourse (if applicable) prior to class is mandatory
  • SRA maintains a strict safety-first training environment

SAFE RIDERS ACADEMY MISSION

At Safe Riders Academy, our mission is to build confident, skilled, and safety-focused riders through professional instruction in a structured, respectful, and engaging environment.

“Serious Training. Serious Safety. Serious Fun.”

Back to registration