Cancellation & refund policy
Using a license from another state? Please contact us at 240-525-7318.
Out-of-state licensees: If you attend a class, you must switch to a Maryland state license to obtain the M endorsement.
Please review the full policy below before you enroll. You can also open this policy on its own page.
SAFE RIDERS ACADEMY (SRA) – CANCELLATION & REFUND POLICY
Your reservation in a Safe Riders Academy course constitutes an agreement between you and Safe Riders Academy (SRA). SRA operates as an independent motorcycle training provider, and all policies, procedures, and decisions are administered solely by Safe Riders Academy.
The terms and conditions outlined in this cancellation and refund policy are established and enforced by Safe Riders Academy and are subject to change at the sole discretion of SRA management.
Students are encouraged to review all policies carefully and communicate directly with Safe Riders Academy staff regarding any questions about enrollment, cancellations, or course requirements.
1. Cancellation Timing & Refund Policy
Safe Riders Academy courses fill quickly to ensure optimal instructor-to-student ratios and a high-quality training experience. Therefore, the following cancellation terms apply:
- All cancellation requests must be submitted in writing via email or official communication channels.
- Cancellation requests must be received prior to the scheduled course start date.
Refund Structure — Refunds are determined based on the timing of the cancellation:
- 7 days or more prior to course start date: Eligible for a full refund minus any processing fees.
- 3–6 days prior to course start date: Eligible for a partial refund (up to 50%) or rescheduling credit, at SRA's discretion.
- Less than 72 hours prior to course start date: No refund. Rescheduling may be offered for a fee, at SRA's discretion.
- No Call / No Show: No refund or credit will be issued.
Safe Riders Academy reserves the right to apply administrative or processing fees where applicable.
2. Non-Attendance, Withdrawal, and Dismissal
Once a course has started, students who do not complete the course may not be eligible for a refund.
Dismissal from a course will result in forfeiture of all fees. Reasons for dismissal include, but are not limited to: late arrival or failure to attend any session; unsafe or reckless behavior; disruptive or disrespectful conduct; voluntary withdrawal; failure to follow instructor guidance; arriving without required safety gear; inability to safely operate a motorcycle during training exercises. SRA prioritizes student safety above all else.
3. Safe Riders Academy Right to Cancel or Reschedule
SRA may cancel or reschedule for weather, instructor availability, equipment issues, insufficient enrollment, safety concerns, or unforeseen circumstances. Students may be rescheduled or issued a full refund, at SRA's discretion. SRA is not responsible for travel, lodging, or other costs due to course changes.
4. Submission of Cancellation Requests
Requests must be in writing (email preferred), include full name and course date, and be received within the required timeframe. Failure to follow procedures may forfeit refund eligibility.
5. Refund Processing
Approved refunds are returned to the original payment method within a reasonable timeframe (typically 7–14 business days). Processing times may vary by institution.
6. Additional Policies
- Registration is non-transferable unless approved by SRA
- Students arriving more than 15 minutes late may be denied participation
- Completion of required eCourse (if applicable) prior to class is mandatory
- SRA maintains a strict safety-first training environment
SAFE RIDERS ACADEMY MISSION
At Safe Riders Academy, our mission is to build confident, skilled, and safety-focused riders through professional instruction in a structured, respectful, and engaging environment.
“Serious Training. Serious Safety. Serious Fun.”
START YOUR OWN JOURNEY
Now's the time to get on a motorcycle in our New Rider Motorcycle Course and create space for the soul.
Start your journey today. All upcoming classes for Safe Riders Academy
Open seats and fees update in real time from our schedule. Need help choosing a date? Call 240-525-7318.
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Enroll for the next class
Registration is completed in one place: enter your details, confirm, then pay securely with Stripe. Your spot is for the upcoming scheduled session (see dates on the payment step).
1. No walk-in classes. All registration must be done via this site. Anyone who arrives to the class without a registration will not be admitted. No cash payments will be accepted.
2. You must attend BOTH days consecutively. You may not attend a Tuesday class and then show up on Saturday or Sunday. If you register for a Tuesday class you MUST attend a Wednesday class. If you register for a Saturday class you MUST attend a Sunday class.
3. Cancellations & refunds. Cancellation and refund terms are described in the Cancellation & Refund Policy at the top of this page. If SRA cancels or reschedules a class, we will contact you regarding next steps.
Prepare for your own class
Answers to common questions about what to expect before, during, and after your motorcycle training with Safe Riders Academy.
After enrolling, you should be contacted by Safe Riders Academy with any specifics to your course, including what to bring, what is required, and where and when to meet. Your instructor may call you, welcome you, remind you of items to bring and answer any questions you might have about the class.
Some states use the Motorcycle Safety Foundation curriculum and many of those employ the MSF Basic eCourse as a component of your overall class. The eCourse replaces a classroom session and can easily be completed at your convenience prior to the first night of class. Look through your welcome email and if Safe Riders Academy sent an eCourse link to the MSF Learning Center (Note: You may be required to pay a separate fee if it was not included in your class fee).
If your state offers eCourse training, be sure to budget time prior to the first day of class to complete the eCourse – it takes about 3–5 hours, and even if you have previous experience with motorcycling, you cannot fast forward through any sections of the eCourse. You will receive a completion certificate at the end of the course; be sure to print that out and bring it to the first day of class.
Note: Please contact Safe Riders Academy if you are unsure whether your training is in a classroom or an eCourse.
Some states use the MSF Basic eCourse as part of your training. Budget 3–5 hours to complete it before the first day of class. You cannot fast forward through any sections. Bring your printed completion certificate to the first day of class.
Motorcycle gloves and a motorcycle helmet are the only essential motorcycle-specific items, but we recommend that sometime before the first night of class, take what you have to get it checked out. Your instructor can help you ensure that you have the right motorcycle gear.
CLASS GEAR LIST
- Long-sleeve shirt or jacket
- Long pants (heavy denim or riding pants recommended)
- Over-the-ankle boots (sturdy, not canvas, low heel)
- Eye protection (helmet visor, eye glasses, sun glasses, goggles acceptable)
- Full-finger gloves (motorcycle specific recommended)
- DOT-certified helmet style based on the requirements of your state
SHOPPING FOR A HELMET
A helmet is the most important piece of motorcycle gear you will invest in. A helmet is a very personal piece of gear. Consider buying a helmet vs. borrowing one, that way it is yours and it fits you perfectly and allows you to focus on learning to ride.
Staff trained to fit helmets can ensure you get the right one. Helmet fit is so important that they will most likely suggest you wear the one you settle on for about 15 minutes. It takes that long for the helmet to really let you know if it will be comfortable in the long run. Remember, helmets are not typically returnable once they leave the store, so take the time to find the right one.
Coach Tip: The more helmet the better – full face is the best, followed by a modular. An open face helmet or ¾ open still provides good protection if you feel too cooped up in a full face. Half helmets, while very popular, offer the least amount of protection.
There are a variety of schedules. This example of a typical weekend course will give you a feel for what to expect.
The first class meeting typically runs three hours: You'll get a tour of the facility, fill out all the class paperwork and get to know your peers and coaches. During the paperwork session, you will hear a lot about counseling and being on time and having all the gear. Don't fret, it is just to set clear expectations for everyone. Being that an endorsement waiver is provided through this class, it has some structural aspects that the state requires to allow for licensing.
You'll get class materials – a small journal that you will use to reflect on important points throughout the class. A review of the eCourse will be next, which gives you a chance to better understand important points of the eCourse. Jump in there and participate! A lot of what is being discussed you have already seen firsthand as a car driver. Then the class will turn to new material – an activity to help demystify motorcycle controls and their use will be held, as well as an activity to help understand important aspects of riding gear.
At the end of the night, coaches usually spend some time talking about the range days, what to bring, where the range is and when to be there. The range is simply a practice lot; it is a large flat piece of pavement that may be on the training property or down the road a few miles. This site is usually blocked off from car traffic and offers a controlled environment to learn in. The classroom will probably conclude with a discussion on the range rules and hand signals. These are all intended to help you understand how the range works and to ensure everyone has a good time during the riding portion of the course.
Coach Tip: If you are not sure where the range is, take time to drive by it on the way home versus frantically searching for it in the morning.
Pack whatever snacks you need to keep going physically and mentally; bottled water is usually provided.
A typical course will include two days on the range. Here is what to expect.
FIRST DAY RIDING
Your first range day will focus on getting to know the motorcycle, how to properly start it up, move it from point A to point B, and shut it off. You learn the fundamentals of clutching and shifting, turning and stopping. Each exercise is designed to build on the previous exercises and allow you to learn quickly and effectively. Expect each exercise to take about 40 minutes. After every other exercise, a break will be held. This is usually a chance to reflect in your class materials and a chance to just rest, get a drink of water and hang out with your classmates.
Programs typically hold a classroom session after the first range day. The afternoon classroom session is focused on behaviors and self-assessment. This is important stuff! The more you participate the more you will get out of it.
Coach Tip: Learning to ride can be mentally and physically exhausting. Make plans to rest Saturday night – you want to be fresh for the second range day.
SECOND DAY RIDING
Day 2 will focus on the skills of riding: cornering, swerving and maximum braking. Just like the first day, expect two exercises back to back with a break in between. These exercises are at slightly higher speeds than yesterday's and are a lot of fun! Expect to see smiles spread across the faces of your classmates.
At the end of the second day on the range, the coaches will set up and score the five evaluation exercises. These are based on the same exercises you just rode and the same skills you learned over the last two days of riding. Relax and be sure to breathe – this is just a fair measurement of your current abilities to ensure that you are ready to leave the range and venture out onto the open road. Listen to your coaches and watch each student ahead of you as they ride the test exercises. You want to be sure of the path of travel and the technique being scored.
Coach Tip: Don't score yourself during the evaluations. Not all areas of the riding exercise are scored, and most mistakes are just a few points. Riders that get worked up because they made a riding error often ride worse and make more errors. Ride on and do your best!
At the end of the evaluations, your coach will let you know how you did. If you did not pass, don't freak! There are often opportunities to take a portion of the course over or to retest later. See your Riding Academy Manager as soon as possible regarding these options.
On the last classroom meeting there might be state specific content to cover, more paperwork to complete and some celebrating to do. This is it, you are in the family now – enjoy the ride!
Students who successfully complete the classroom and range sessions will be issued a completion document. In many states this document will excuse the person from taking a motorcycle operator skills test through the Department of Motor Vehicles. However, it does not count as a license and is not recognized by law enforcement as a license to ride. Your Coach or your local DMV will provide you with instructions on steps to take to convert the completion document into a license.
You will need to take your completion document to your DMV and complete any additional steps required to get the motorcycle endorsement on your driver license. Once you've gotten your license, get out and enjoy the ride!
Questions About Registration?
Questions about registration or scheduling? Contact us for enrollment details or to reserve a spot.